You will always have access to our team, and you are guaranteed a weekly video call to discuss project progress until your remodel is complete.
Lack of communication is the single most frustrating aspect of working with a remodeler. You don’t know what they’re working on and whether project timelines have changed. We solve it by guaranteeing access to our team within a maximum of 4 business hours, and by scheduling a preset weekly video progress update call into the process. You will always be in the loop.
The lack of pricing transparency in the remodeling industry is one of the biggest frustrations for homeowners.
There is nothing more frustrating than not understanding home much your remodel will cost. The issue is homeowners are never given full transparency for how much their project will end up costing, and remodelers sneak in surprise costs along the way.
You need a remodeler who can guarantee accurate pricing and zero surprise costs.
Initial quotes are not the solution to accurate pricing. Accurate pricing must be a part of the process. You don’t need a remodeler’s ball-park estimate based on their experience – you need a pricing structure that is based on project expectations you and your remodeler have both agreed upon.
How Price Transparency Solves This
Our VET Agreement, communication protocols, and accessible cloud-based project portal guarantee your pricing is transparent up front and throughout your home remodel.
We don’t just say we have transparent pricing – we can prove it. Our Values, Expectations, and Transparency form keeps us both aware of project expectations, and our cloud-based portal allows you to see all changes to the scope of your project and how it will affect your overall pricing.
How Does It Work?
You would assume that communication is built into every remodelers process. Unfortunately it isn’t. And homeowners are the ones left to make assumptions about their projects.
Our remodeling process doesn’t allow for poor communication. You will have 24/7 real-time access to our cloud-based project management portal. Our VET Agreement ensures all details are specified before the remodeling project beings. We will also have a weekly 15-minute progress update video call with you, and if you contact us with any questions, you are guaranteed a maximum response time of 4-business hours.
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What Else Makes Us Different?
Total Satisfaction isn’t just an end result – it’s also the process it takes to get there. We guarantee total satisfaction with your home remodel through our E2E Protocol, which ensures pricing transparency, communication built into the process, and expert design services before your project even begins. You won’t just love your remodel – you’ll love your remodeling company. We guarantee it.