Stonehearth Remodeling

Why We’re Different.

Remodeling companies continue to let down homeowners in the same ways. Over and over. We are the only ones who have developed a tried and true process to fix these issues, and we can prove it.

Every remodeler claims to be different, yet homeowners continue to be let down through pricing dishonesty, lack of communication, and “loose design standards.” We’re the only ones who have actually solved these key industry issues through our comprehensive “E2E Total Satisfaction Protocol.”

The Only Remodeler Solving Key Industry Issues

Our E2E Total Satisfaction Protocol ensures your remodeling experience will be seamless and satisfactory throughout. Ready to start the conversation?

END TO END
SATISFACTION
PROTOCOL

The only End-to-End solution solving the 4 most common remodeling industry pitfalls.
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TRANSPARENCY

We solve the frustration of not knowing how much your project will actually cost up-front & throughout the process: ZERO SURPRISES

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COMMUNICATION 

We solve communication gaps by making it a part of the process. We will know your desires & you will know the process

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DESIGN

We solve the design dilema by including top notch design as a built in part of our service

SATISFACTION

With your project & your remodeler

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TRANSPARENCY

We solve the frustration of not knowing how much your project will actually cost up-front & throughout the process: ZERO SURPRISES

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COMMUNICATION

We solve communication gaps by making it a part of the process. We will know your desires & you will know the process

DESIGN

We solve the design dilema by including top notch design as a built in part of our service

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SATISFACTION​

With your project & your remodeler

Total Satisfaction Remodeling:

How It Works

Price Transparency

We solve the issue of not knowing how much your project will actually cost. Up front and throughout the process.

The lack of transparency is one of the single biggest consumer frustrations in the remodeling industry. There is nothing more frustrating than not knowing how much your project is actually costing, your final project price and timelines. Here’s how we solve this problem:

VET Agreement

Our “VET Agreement,” or “Values, Expectations, & Transparency Agreement” keeps us accountable of each other’s expectations throughout the entire remodeling process.

Flexibile And Transparent

Pricing may change if you choose to change a part of the project, but all price changes are tracked and presented in real time through our online cloud-based portal.
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Built-In Communication

Communication is the single biggest homeowner frustration during remodeling. We solve it through building communication into our process. We will know your desires, and you will know the process it takes to get there.
Communication is the single biggest complaint of the remodeling industry. We believe that it’s poor business to not have the answers you need at all times. Here’s how we solve this:

4 Hour Communication Guarantee

We guarantee that we will get back to you within 4 business hours. No matter what.

Preset Weekly Meetings

Communication happens up front and throughout the process. We will have a 15-minute video call at the beginning of every week to update you on project progress.

Design Included

We solve the design dilemma by including top notch design as a part of our remodeling process.
“Loose design standards” plague the remodeling industry. Remodeling companies force homeowners to accept napkin-like drawings, or else they have to seek an external architect for design help. Here’s how we solve this issue:

Design Included in the Process

Making a homeowner go elsewhere to find designs they’ll be happy with is bad business. We solve it by including design services from top-notch design experts as a part of the remodeling process.

Design Changes Are Available

Our team is available to discuss and make changes as needed. There’s no need to seek a third party and pay additional fees for design changes during your remodeling project.
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Total Satisfaction

Total Satisfaction = End Result + Process it took to get there. Our E2E Protocol is the only guaranteed solution to total satisfaction in a remodeling project.
Homeowners are consistently fed the lie that satisfaction is only the end result of a home remodel. We’ve talked to enough homeowners frustrated with past remodeling projects to know that even your dream home remodel is not worth the pain of working with a bad vendor. We guarantee total satisfaction in results as well as the process it takes to get there.

The E2E Protocol

The E2E Protocol solves the three biggest homeowner remodeling frustrations, thus solving the fourth – Total Satisfaction with your remodeling process. You should love your remodel as well as your remodeling company.

Transparency, Communication, and Design

Our extensive research indicates they’re the three elements of Total Satisfaction in your remodel, and we guarantee them through our E2E Protocol.